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Last updated: 23rd September 2026
Sunstone Chiropractic Limited respects your privacy and is committed to protecting the personal and health information you provide to us.
This Privacy Policy explains how we collect, use, store and disclose information when you interact with Sunstone Chiropractic, including through our website, online booking system, social media, advertising, enquiry forms and chiropractic services.
We handle personal information in accordance with the Privacy Act 2020 and, where applicable, health information in accordance with the Health Information Privacy Code 2020.
We may collect information including your:
We aim to collect only information that is reasonably necessary for the purposes for which it is required.
We may use your information to:
If you submit an enquiry or lead form through Facebook, Instagram, our website or another advertising platform, the contact information you provide may be used by our team to follow up with you about your enquiry and assist you with arranging an appointment.
By submitting an enquiry or requesting contact from Sunstone Chiropractic, you understand that we may contact you using the details you provide, including by phone, SMS or email, in relation to your enquiry, appointment or requested services.
Where applicable, you may opt out of non-essential marketing communications at any time.
Sunstone Chiropractic uses trusted third-party systems and service providers to help operate the practice. These may include services used for:
This may include platforms such as Jane, Meta (Facebook and Instagram), GoHighLevel, Oncord, and other service providers used by Sunstone Chiropractic.
Information may be shared with or processed by these providers where reasonably necessary to provide the relevant service, operate our practice, communicate with you or meet our legal and professional obligations.
We take reasonable steps when selecting and using service providers to protect the privacy and security of information entrusted to us.
Information relating to your health is treated with particular care.
Health information may be used or disclosed where appropriate for the purpose for which it was collected, where you have authorised the disclosure, or where otherwise permitted or required by law.
Where clinically appropriate and permitted, this may include communication with other healthcare providers, radiology providers, ACC or other parties involved in your care.
We take reasonable steps to protect personal and health information against loss, unauthorised access, misuse, modification or disclosure.
Information may be stored electronically using secure third-party systems or, where applicable, within records maintained by Sunstone Chiropractic.
We retain information only for as long as required for clinical, administrative, professional or legal purposes.
You may request access to personal information we hold about you and ask us to correct information you believe is inaccurate.
If you would like to access or correct your information, or have questions about how your information is handled, please contact Sunstone Chiropractic using the details below.
We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices or legal obligations.
The most current version will be available on our website.
If you have any questions, concerns or requests regarding your privacy or how Sunstone Chiropractic handles your personal information, please contact us:
Sunstone Chiropractic Limited
34 Great South Road
Papatoetoe, Auckland, New Zealand
Phone: +64 21 142 8992
Email: sunstone.chiropractic@gmail.com
Website: www.sunstonechiropractic.co.nz
